5 Leadership Qualities That Actually Matter

Dr Rick Goodman
5 min readJun 18, 2024

I get asked questions all the time by my executive clients about the leadership qualities that actually matter. Let’s face it, leadership advice can feel like a never-ending buffet of reheated clichés. The real question is what does it really take to be the kind of leader your management team wants at the helm?

I’ve spent years researching leadership, interviewing executives, and diving deep into the trenches with mid-level managers. Here’s the not-so-secret sauce: forget the one-size-fits-all pronouncements. Management craves leaders who cultivate these five specific qualities:

Empathetic Leadership: Understanding People’s Emotions

Gone are the days of the stoic leader barking orders from a corner office. Today’s workforce thrives on empathy. A 2022 study by McKinsey & Company found that empathetic leadership directly correlated with employee well-being, motivation, and retention.

Being an empathetic leader isn’t about becoming everyone’s best friend. It’s about recognizing emotions, both positive and negative, and using that understanding to guide your team. Here’s the secret ingredient: active listening. Of all the leadership qualities that actually matter active listening is at the top!

Active listening goes beyond…

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Dr Rick Goodman
Dr Rick Goodman

Written by Dr Rick Goodman

Leadership Expert at www.rickgoodman.com | Author The Solutions Oriented Leader | Motivational Keynote Speaker | Executive Coach, Life Coach, Team Building,