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Navigating the Rapids: How Leaders Can Steer Change Management in Their Organizations

Dr Rick Goodman
3 min readMar 27, 2024

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Change management is the new normal, let’s face it. In today’s business world, a steady current of disruption keeps us all on our toes. Whether it’s a technological leapfrog, a shift in customer preferences, or a global market shakeup, organizations need to be agile to stay afloat. But leading a change management initiative within a company can be exciting, yes, but with plenty of hidden rocks and potential for a capsize.

So, how can leaders become white-water rafting champions in the organizational change game? Here are some key strategies, peppered with stats and actionable tips, to help you navigate the rapids and lead your team to calmer waters (with a celebratory high-five, of course).

Put on Your People Life Jacket: Empathy is Key

Did you know that a whopping 70% of change initiatives fail [Source: McKinsey & Company]? Yikes! A big reason for this is neglecting the human element. Change, by its very nature, disrupts routines and can create uncertainty. Employees might feel anxious, resistant, or simply confused.

Here’s the secret weapon: empathy. By acknowledging these emotions and creating a safe space for open communication, you build trust and buy-in. Actively listen to concerns…

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Dr Rick Goodman
Dr Rick Goodman

Written by Dr Rick Goodman

Leadership Expert at www.rickgoodman.com | Author The Solutions Oriented Leader | Motivational Keynote Speaker | Executive Coach, Life Coach, Team Building,

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