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Organizational Culture and Why We Need It
Organizational Culture and why we need it is a question I get asked often as an executive coach. Let’s examine why it’s so important and how it benefits your employees and your customers.
The definition of organizational culture is best summarized this way. It is the combination of beliefs, assumptions, values, and habits that make up the environment of your workplace. And if that sounds like a mouthful, maybe think of it this way: Organizational culture just refers to the way people in your business interact with one another, and with the customer.
Organizational culture is a part of every business , whether you’re aware of it or
not. What that means is that all businesses have a choice: Either you can actively define your organizational culture, building a set of values and customs, or you can just allow your culture to happen haphazardly. If you choose the second option, don’t be surprised if your organizational culture turns out to be weak, ineffective, or even toxic.
That’s the basic organizational culture definition, but what does all of this mean practically? How can organizational culture impact your bottom line? What good…